Case Study · 2024–Present

Knowles Green — Wine Shop

I designed and developed a boutique e-commerce experience for a wine and cheese delicatessen, combining refined visual identity with a fast, responsive build.

Role
UX & Dev
Client
Knowles Green
Stack
HTML · CSS · JS
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Impact

Measurable growth since 2024

Website Visitors
+26% year-on-year
Sessions
+29% year-on-year
Weekly Visitors
400+
Online Orders
40+ in first 3 months

I joined Knowles Green as a shop assistant and quickly identified that their existing website was underperforming. I pitched a full redesign and rebuild from scratch — becoming their sole freelance web hire and the first client of my freelance studio LOUIUX in November 2023.


I took full ownership of the project: information architecture, UI design, front-end development, Shopify integration, and deployment. I rebuilt the homepage, events, shop, and about pages, and launched the online shop in February 2026.

Shopify · Ongoing

Built and maintained on Shopify

Alongside the design and front-end work, I built the full Knowles Green store on Shopify — setting up the product catalogue, collections, and checkout flow. I continue to maintain the store today, handling updates, seasonal changes, and ongoing improvements as the business grows.


View store →

01 — Visual Identity

Earthy sophistication, refined in every detail

The identity uses deep green tones, warm orange accents, and a soft cream base — reflecting tradition, quality, and warmth.

02 — The Problem

The old site was losing customers

  • Visual — Inconsistent branding across pages
  • Layout — Content breaking across screen sizes
  • UX — Navigation unclear and difficult to use
  • Mobile — No responsive experience
  • Performance — Slow load times from unoptimised media

03 — The Solution

A complete rebuild from scratch

  • Design — Consistent visual system across all pages
  • Type — Responsive typography for all devices
  • UX — Clear navigation and improved structure
  • Build — Fully responsive layout
  • Performance — Optimised assets and cleaner codebase

Client Feedback

"We were impressed not only with Louis's technical skills but also with his work ethic. He consistently met our deadlines, showed initiative, and displayed a genuine enthusiasm for his work… The website has already received positive feedback from customers, and it has strengthened our online presence significantly."

— Mark Dent, Co-Founder, Knowles Green

Next Project

Katie Grimwood — Fashion Portfolio